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“Effective Communication” (2 DVDs)

This set includes 2 DVDs specially adapted for viewing on DVD-players.
The goal of the training is to increase efficiency of managers and leaders through effective understanding and applying communication skills that are used by highly productive leaders.
The main tasks:
1. Learning about the Process of Communication
2. Understanding and using “Pacing” and “Leading”.
3. Understanding and skillful use of Positive and Negative Power.
4. Learning and using Growth Ladder.
5. Learning brain’s bilateral language patterns (Correct using the language of influential unconscious communication models).
6. Learning the rules of cybernetic systems (How do the systems react to changes and threat?)
7. Learning 6 main calibrations (internal emotional states)
8. Learning 4 representative systems.
9. Learning Complex Equivalents.
10. Practicing control over states. (Control over internal and external reactions).

In the course of the training you’ll acquire fundamental communication skills. People mostly develop communication skills by trial and error. You’ll be able to improve your skills and learn a lot of valuable information. In the exercises you’ll be developing step-by-step strategies of interaction, building new skills that can considerably increase your influence, control and authority.

Training description
When leaders or managers get promoted, they realize that one of the most important things in their success was ability to use mind effectively and particularly understand needs of others and talk to them clearly, accurately and effectively. Normally skills necessary for such level of competence are either unknown or used ineffectively. To achieve high level of success at this level of competence you need to consider the following factors:
1) The way you think
2) The way we get our thoughts across
Tools that we use for these processes are fundamental for all people. The way we use language and non-verbal behavior controls results of all internal and external interactions between people. Interaction with yourself and other people is a decisive factor in all human aspirations. It is no exaggeration to say that what we think and what we get across to others defines and controls our results. Simply put, we are what we think and we achieve what we pass in communication. Seminar on “effective communication” includes 5 specific sets of skills. We have the right to know the structure and function of our communication processes. At the end of our seminar, you’ll have the skills needed to create results that you want and that you deserve. Experts in the area of professional communication have recently discovered how these technologies work in practice, having observed the most successful leaders and managers in the past and recent history. You’ll learn about the procedures and skills of the most effective and powerful people in competitive business. Join us in the learning process!


  • Introduction by Vitaly Grigoriev
  • Meeting the audience. Organizational information
  • In Russia since summer 1987
  • NLP isn’t psychotherapy
  • Story about a hospital in Chicago
  • Get rid of a mirror in front of your face
  • NLP is a science on human excellence
  • Meta – original name for NLP
  • Calibrations – key to communication
  • 6 basic calibrations
  • Story about rehabilitation center
  • Story about Virginia Satir
  • Story about Judith DeLozier
  • Process of communication
  • Example about 2 elephants
  • Example about tennis
  • Example about basketball
  • Story about ambulance doctor
  • Story in the airport
  • Functioning of brain hemispheres
  • Metaphor about a warehouse of life experience
  • Two descriptions of one day
  • Unconscious communication
  • 10 commandments
  • Experience with internal dialogue
  • Correlation of negative and positive cues
  • Systematic use of negations
  • Example with a car mechanic
  • Story about son
  • Example of a bicycle
  • Complex equivalents
  • Example of a trade agent
  • Story about a session of family therapy
  • Story about business meeting
  • Exercise on complex equivalents
  • Feedback after the exercise
  • Example from tennis
  • Story of a woman from Oklahoma with a multiple personality
  • Practicing calibrations
  • Access cues
  • Decision-making strategy
  • Story about three Labradors
  • Communication miracle
  • End of Day 1
  • Questions from audience
  • NLP as a system of tools
  • Story about Fritz Pearls
  • Reversed reference. Story about Virginia Satir’s work
  • Story about Eric Marcus
  • NLP trick
  • Story about Steve Gulligan
  • Security system built in NLP
  • Answering the question about self-modeling
  • Modeling Frank Pucelik
  • Story about National Institute for Management Development
  • Difference between companies of open and closed market
  • Magic phrases for professional communicators
  • Speaker controls the contents, listener controls result
  • Story about restaurant majordomo from Los-Angeles
  • Story about shovel operator from Oklahoma
  • Story about a client in psychiatric clinic in St.Petersburg
  • Story about conference of psychologists in Podmoskov’e (region around Moscow)
  • Story about rehabilitation programs in America
  • Interest as the most important calibration
  • You are responsible for the result you produce
  • If you’re angry, don’t talk.
  • Answer to the question about emotions.
  • Answer to the question about martial arts.
  • Aikido – NLP in body.
  • Story about working experience in a team of woodmen
  • NLP main beliefs
  • Story about one business meeting
  • Observe…
  • Example with Lee Yakoka
  • Example with racquetball
  • Story about relations with John Grinder
  • Story about a group of participants in rehabilitation program
  • Answer on how Robert Dilts modeled strategies of geniuses
  • About Carlos Castaneda
  • “Steps towards ecology of mind” by Gregory Bates – bible of NLP
  • Story about getting Gregory Bates into trans state.
  • About Richard Bandler
  • Answer to the question about two ways of modeling.
  • Answer tot the question about everyday communication, process and contents
  • Answer to the question about the strategies of creating motivation
  • Examples of Felix
  • Your most important client
  • Answer to the question about creating and changing beliefs in you and others
  • Example about double links
  • Story about Milton Erickson and a client who thought he was Jesus Christ
  • Session questions/answers
  • Representative systems
  • Story about “digital” university professor.
  • Meta-model
  • Conclusion

If you’re interested in purchasing the DVDs, please contact “Pucelik Consulting Group” office at:

tel. +38 (095) 580 55 55, e-mail:office@frankpucelik.com

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Pucelik Consulting Group